Accessibility statement

Our service

The website hotel-grille.de provides information about Hotel Grille in Erlangen-Bruck: rooms, breakfast, hotel services, directions and places to visit. You can start a room booking using a date form. The booking itself is completed on the booking page of our partner Casona. You can also contact us by phone, by email or via a form that opens your email app.

The website is available in German, English, French, Spanish and Dutch.

How we meet the requirements

This statement is based on the German Accessibility Strengthening Act (BFSG) and its ordinance (BFSGV). Technically, we follow the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Measures include:

• a “Skip to content” link, a clear heading structure and clearly labelled navigation areas
• full keyboard operation with a clearly visible focus indicator
• colour contrast of at least 4.5:1 for text and 3:1 for controls
• buttons and links with a target size of at least 44 × 44 pixels
• no loss of information at 400% zoom or on screens from 320 pixels wide
• a highly legible typeface (Atkinson Hyperlegible Next) for body text
• form fields with visible labels and clear error messages that are also announced by screen readers
• text alternatives for informative images; decorative images are skipped by assistive technologies
• a silent background video that can be paused at any time and does not start if “reduce motion” is enabled on your device
• screen reader notices when a link opens an external website in a new window
• correct language markup for all pages and passages
• a keyboard-operable map, with the address and route links also provided as text

Known limitations

• Casona booking page: Online bookings are completed on a page run by our service provider Casona. We have only limited influence over its accessibility. We have not yet received an accessibility statement from Casona. You can always book by phone on +49 9131 7630 or by email at service@hotel-grille.de.
• Legal texts: The legal notice, privacy policy and terms and conditions are available in German and English. The French, Spanish and Dutch pages show the English version.
• Image descriptions: Some descriptions of images of local attractions are based on the file names of the image sources and are fairly brief. We are improving them step by step.

Feedback and contact

Have you noticed a barrier, or do you need information in a different format? Write to us or give us a call. We will reply as soon as possible.

Market surveillance authority

If you believe our website does not meet the requirements of the BFSG, you can contact the competent market surveillance authority: